This website is presented by the Postal Industry Ombudsman for the purpose of disseminating information free of charge for the benefit of the public.
The Postal Industry Ombudsman monitors the quality of the information available on this website and updates the information regularly. However the Postal Industry Ombudsman does not guarantee, and accepts no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on this website or on any linked site.
The Postal Industry Ombudsman recommends that users exercise their own skill and care with respect to their use of this website and that users carefully evaluate the accuracy, currency, completeness and relevance of the material on the website for their purposes.
This website is not a substitute for independent professional advice and users should obtain any appropriate professional advice relevant to their particular circumstances.
Links to external websites
This website may contain links to other websites that are external to the site. This site takes reasonable care in linking websites but has no direct control over the content of the linked sites, or the changes that may occur to the content on those sites. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.
Links to external websites do not constitute an endorsement or a recommendation of any material on those sites or of any third party products or services offered by, from or through those sites. Users of links provided by this website are responsible for being aware of which organisation is hosting the website they visit.
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Security of the site
This site applies a range of security controls to protect its website from unauthorised access. However, users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses, disabling codes, worms or other devices or defects.
The Postal Industry Ombudsman accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to this website or its use. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.
Access for people with a disability
Australian Government departments and agencies are required by the Disability Discrimination Act 1992 to ensure that online information and services are accessible by people with disabilities.
The Postal Industry Ombudsman website aims to meet the Government Online standards that relate to access for people with disabilities. The design work has drawn on the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C).
There may be some content on our website held in non-HTML formats. If there is content that you require and it is in a format that you cannot access, or if you experience any other accessibility difficulties (including requiring translation), or require any further information about this site, please contact:
Web Services
Postal Industry Ombudsman
GPO Box 442, Canberra ACT 2601
Ground Floor, 1 Farrell Place
Canberra City ACT 2600
Phone: 1300 362 072
Fax: 02 6249 7829
Email: pio@ombudsman.gov.au
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